FAQ

Don’t see an answer to your question? Write McCain at insidersclubhelp@mccain.com, call 1-800-767-7377 to be contacted by an authorized McCain sales representative, or contact your broker or local McCain sales representative. Thanks for your interest!

McCain Insiders Club members are eligible to:

  • Earn up to $750 cash-back per program period on qualifying purchases
  • Access to restaurant merchandise “at cost” (a notable discount from list pricing, negotiated by McCain).
  • Access to Customizer Live Plus, for creating personalized restaurant P.O.S.
  • Access to Potato ID

One of the benefits of McCain Insiders Club is the valuable cash incentives operators can earn for their purchases. Rewards are earned through the purchase of eligible McCain products. Members are eligible for one cash-back rewards per program period. The Program period for 2015 is January - June and July - December per calendar year.

To claim rebates, operators need to:
  • Fill out the online rewards or PDF form which is only accessible online on the cash rewards page
  • Attach a copy of distributor tracking report(s) or invoice(s) with the purchased items and prices circled and submit electronically or via postal mail

The cash rewards form and distributor invoices can be mailed to:

McCain Insiders Club Cash Rewards Offer
PO Box 850, Brunswick, OH 44212
(Fax: 1-800-529-3785)

Other rules and requirements may apply. Please write McCain at insidersclubhelp@mccain.com or call 1-800-767-7377 if you wish to be contacted by an authorized McCain sales representative to discuss the program in more detail.

Note: Submitting your cash rewards form by mail may delay check receipt.

You can order merchandise by clicking here. All merchandise orders require qualifying McCain product case purchases or can be purchased by sending in a check.

Qualifying products include: McCain branded potatoes (excluding line flow), McCain branded appetizers (excluding Grabitizers®), and McCain packed private label appetizers. Private label potatoes are excluded from the program.

Operators are eligible for only one merchandise order or cash rebate per program period (program period January - June and July - December per calendar year). Purchases made in one program period cannot be “banked” or claimed in another program period. Case(s) rebated or submitted for membership benefits may not be claimed in conjunction with any other McCain promotions. Offer valid on McCain branded potatoes (excluding line flow), McCain branded appetizers (excluding Grabitizers®), and McCain packed private label appetizers. Private label potatoes are excluded from the program. Offer valid for foodservice operators only. Offer invalid for resale, cash/carry, club store, chain contracts, bid, or contract business. Offer rights may not be assigned or transferred. Distributors may not redeem for operators. Void where prohibited, restricted or taxed. This offer may be cancelled or modified at any time. Offer good only in the USA. Only original rebate forms will be accepted. McCain reserves the right to reject without notice Insiders Club submissions based on false information or information that cannot be verified.

Yes. Register today to gain access to these tools immediately.

Click here to sign up now and start getting the benefits of club membership. Or, please write McCain at insidersclubhelp@mccain.com or call 1-800-767-7377 if you wish to be contacted by an authorized McCain sales representative to discuss the program in more detail.

Operators who have submitted membership information and no longer wish to be part of Insiders Club can e-mail McCain at insidersclubhelp@mccain.com or call 1-800-767-7377.

Insiders Club members who join and then cancel are not eligible to re-join during the same program period (program periods January - June and July - December per calendar year).

Please click on following link forgot username/passord to retrieve your username and password.

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